The customer service was outstanding. Brady in the service center was very nice and very professional . How ever I went there for 2 reasons , my sun roof was leaking and my car was swaying on the freeway and after 565.00 I still have both problems.
I appreciated the two free oil changes for purchasing my vehicle. However, my last visit cost more than $80, so I am probably going to the shop where I service my other vehicles. They do free tire rotations and I'm usually out the door for the same service at around $50.
I went to this dealer at the request of GM to facilitate a buy back of a lemon Sierra 1500. This is the same dealer that I bought the truck at and had it serviced at. It became a lemon due to transmission problems that ended up requiring the entire transmission to be replaced. But it was too late and was already beyond the threshold to be deemed a lemon. If this dealer, in the first place, would have taken our concern seriously either of the first 2 times we took it in, all of this may have been avoided. Then, when going through the process with GM, if they had been honest and ethical I would have taken less than the full amount to settle. Given that neither of these things happened, the result is that we had to wait 3 months to get this done, GM had to pay out a lot more than they would have had to otherwise, and we will never buy or recommend that anyone buy a GM vehicle ever again.